Terms & Conditions

Welcome to Lizaro Casino. This page sets out the terms and conditions that govern your use of the website and services provided by Lizaro Casino (lizaro-nz.com). Please read these terms carefully before registering an account or placing any bets. By accessing or using this site, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use the website.

Acceptance of Terms

By creating an account, depositing funds, or engaging in any gaming activity on Lizaro Casino, you confirm that you have read, understood, and accepted these terms and conditions in full. These terms apply to all users of the site, regardless of whether you are a registered player or a casual visitor. Lizaro Casino reserves the right to update or modify these terms at any time, and it is your responsibility to review them periodically. Continued use of the website after any changes constitutes acceptance of the new terms.

Eligibility and Age Restriction

Lizaro Casino is intended for players who are at least 18 years of age. It is illegal for anyone under the age of 18 to gamble on this site. We reserve the right to verify the age of any player at any stage, and accounts found to be held by minors will be closed immediately, with any winnings forfeited. Players must also ensure that online gambling is legal in their jurisdiction. It is your responsibility to check local laws before registering. Lizaro Casino does not accept players from restricted jurisdictions as determined by the operator from time to time.

Account Registration

To use the services, you must register a personal account. You agree to provide accurate, current, and complete information during registration and to keep this information updated. Each player may hold only one account. Multiple accounts are not permitted and may result in all accounts being closed and any funds or winnings forfeited. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you suspect unauthorised use, you must contact customer support immediately.

Deposits and Withdrawals

Lizaro Casino offers a range of deposit and withdrawal methods for New Zealand players. The minimum deposit is NZ$15, though a minimum of NZ$30 is required to activate the welcome bonus. Deposits are processed instantly. Withdrawals are processed using the same method as the deposit where possible. The minimum withdrawal amount ranges from NZ$15 to NZ$90 depending on the method chosen. Standard maximum withdrawal limits are NZ$11,000 per transaction, with higher limits available for VIP players. Withdrawal times vary: cryptocurrency withdrawals are typically processed within 24 hours, e-wallet withdrawals within 24 to 48 hours, and bank transfers or card withdrawals within three to five business days. Lizaro Casino does not charge any fees for deposits or withdrawals, though your payment provider may apply its own charges. KYC verification is required before the first withdrawal can be processed.

Bonus Terms and Conditions

All bonuses offered by Lizaro Casino are subject to specific terms and conditions. The following rules apply to the welcome bonus package and all other promotional offers unless otherwise stated. Bonuses are non-sticky, meaning you can cancel the bonus at any time and withdraw your real-money balance without completing wagering requirements, provided the real-money balance is not locked by the bonus.

The welcome package is split across four deposits. The first deposit is matched at 100% up to NZ$2,000 plus 200 free spins. The second, third, and fourth deposits form part of the overall package up to a total of NZ$6,000. The minimum deposit to qualify for the bonus is NZ$15, but a deposit of at least NZ$30 is needed to activate the bonus. No promo code is required.

The maximum bet allowed while a bonus is active is set by the casino and may vary. Free spins are awarded on selected pokies. Skrill and Neteller deposits are not eligible for bonuses. Other bonuses available include weekly reloads, weekly free spins, cashback based on VIP tier, the Bonus Crab feature, and a token loyalty programme. Full terms for each offer are displayed at the time of claim.

Game Rules and Fair Play

All games on Lizaro Casino use certified random number generators (RNGs) to ensure fair and unpredictable outcomes. The RTP (return to player) for pokies is approximately 96.2% on average. Players are expected to play responsibly and within their means. Any attempt to manipulate the outcome of a game, use software to gain an unfair advantage, or engage in collusion is strictly prohibited and will result in account closure and forfeiture of funds.

Responsible Gambling

Lizaro Casino is committed to promoting responsible gambling. We provide tools to help you manage your play, including deposit limits, time-out periods, and self-exclusion options. You can set these limits in your account settings or by contacting customer support. If you feel that your gambling is becoming a problem, we encourage you to seek help from organisations such as Gambling Helpline New Zealand. All players must be at least 18 years old. We reserve the right to check the age of any player and to suspend accounts where age cannot be verified.

Prohibited Activities

The following activities are prohibited on Lizaro Casino: registering multiple accounts, using stolen or fraudulent payment methods, chargeback or reversal of deposits, exploiting software bugs or errors, engaging in any form of bonus abuse, and using the site for money laundering or other illegal purposes. Any breach of these prohibitions may result in the immediate suspension or closure of your account and the forfeiture of any funds or winnings.

Restricted Regions

Lizaro Casino does not accept players from certain jurisdictions. It is your responsibility to ensure that you are not located in a restricted region at the time of registration or during play. If we determine that you are accessing the site from a restricted region, we reserve the right to close your account and return any remaining balance, subject to applicable law.

Privacy and Data

Your privacy is important to us. The personal data you provide during registration and use of the site is processed in accordance with our Privacy Policy. We use 256-bit SSL encryption to protect your data. We do not sell your personal information to third parties. For full details on how we collect, use, and store your data, please refer to our Privacy Policy.

Account Suspension and Closure

Lizaro Casino reserves the right to suspend or close your account at its sole discretion, without prior notice, if we suspect a breach of these terms, illegal activity, or any conduct that may harm the reputation or operation of the site. In such cases, any remaining balance may be forfeited. You may also close your account at any time by contacting customer support. Any outstanding bets will be settled according to the rules in effect at the time of closure.

Limitation of Liability

Lizaro Casino and its affiliates shall not be liable for any loss, damage, or injury arising from your use of the website or participation in any gaming activity, except where such liability cannot be excluded by law. The website is provided on an as-is basis, and we do not guarantee uninterrupted or error-free operation. You use the site at your own risk.

Complaints and Dispute Resolution

If you have a complaint, please contact our customer support team via live chat or email. We aim to resolve all complaints within a reasonable timeframe. If you are not satisfied with the outcome, you may refer the matter to the relevant regulatory authority. Lizaro Casino is licensed by the Anjouan gaming authority, and disputes may be escalated in accordance with that jurisdiction’s rules.

Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Lizaro Casino is licensed. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless otherwise required by applicable law.

Contact

If you have any questions about these terms, please contact our 24/7 support team via live chat or email. We are here to help.

Remember to always gamble responsibly and within your limits. If you need help, reach out to support organisations or use the responsible gambling tools available on the site.